Monday-Friday
8 a.m.-5 p.m.
Cabarrus County Transportation Services (CCTS) provides transportation for eligible (LINK TO ELIGIBILITY PAGE) Cabarrus County citizens.
CCTS operates during normal business hours, six days a week. CCTS provides about 700,000 miles of service each year over more than 100,000 trips and utilizes a fleet of more than 20 vehicles.
Our mission is to provide transportation services that enable all eligible individuals to access necessary medical care and other resources that can improve and enhance their quality of life.
By providing transportation for essential services, we promote an independent lifestyle that allows individuals to remain in their homes as long as possible.
The Demand Response Call Center receives calls Monday through Friday from 8 a.m. to 5 p.m. at 704-920-2246. If assistance is needed after this time, listen to the voice message and select the appropriate option.
Please remember that any next day reservation that is scheduled after 1 p.m. will be treated as a same-day request and the appointment time or trip cannot be guaranteed.
During inclement weather, dialysis and other life-sustaining appointments will get priority over other trips.
CCTS will follow the Cabarrus County schedule for holidays. Only dialysis, life sustaining or other critical appointments will be scheduled.
For more information or to request a current CCTS brochure call 704-920-2246
If you are already an active rider with the Transportation Department, call 704-920-2246 to request a ride or verify your pickup time. If not already active, call 704-920-1583 to complete an assessment and be entered into the system. To schedule a pick up, you must call no later than 1 p.m. the day before the appointment. If the appointment is on Monday, you need to call by 1 p.m. on the Friday before. You can schedule rides up to two months in advance.
Cabarrus County embraces growth and continued improvement of quality of life for all citizens. Collaboration is at the heart of our mission – people, communities and government working together and focused on our
successful future.
Open 8 a.m - 5 p.m.
65 Church St S Concord NC 28025
704-920-2100
