Transportation

• If a passenger has a child riding, the parent must provide a child safety seat. NC law requires that any child under 80 pounds or under 8 years old be restrained in a car seat.
• All CCTS riders must wear a seatbelt.
• CCTS does not provide wheelchairs or child restraint seats.
• Wheelchair client’s homes without ground level access must have accessible ramps installed.
• CCTS is not responsible for any items left on the vehicles by riders. Make sure you take all your items with you when you leave the vehicle.

For more information, or to request a CCTS brochure(PDF, 792KB), call 704-920-2246.

Inclement Weather Policy

During inclement weather, dialysis and other life-sustaining appointments get priority over other trips.

Holiday Schedule Policy

CCTS will follow the Cabarrus County schedule for holidays. Only dialysis, life sustaining or other critical appointments will be scheduled.

ADA Policy and Procedures

CCTS makes transportation accessible to those with disabilities

Passenger Behavior Rules

Find out what rules you must follow to take a trip with CCTS

No-Show Policy

Understanding the no-show policy for CCTS riders

Be prepared with the following  information before calling to schedule a reservation:

• your name (or the name of the person you are scheduling for)
• pick up address
• phone number
• date of appointment
• destination name, address, and phone number
• appointment time

Cancel a Reservation

Learn how to cancel a reservation

Schedule a Return Trip Home Reservation

Learn how to schedule a return trip home reservation