Behavioral and Mental Health

Know your options

  • If you are experiencing a medical emergency, go to the ER or call 911

  • National Suicide Prevention Lifeline: 1-800-273-8255

  • If you are stressed or having a non-medical emergency

What is a behavioral health crisis?

A behavioral health crisis happens when you are unable to cope with a range of emotions, impulses and behaviors. Below are examples of a behavioral health crisis:

  • Feelings of panic or anxiety that cause you to avoid people and decisions.
  • Believing people are out to get you or want to hurt you.
  • Withdrawal from alcohol or drugs.
  • Major changes in alcohol or drug use.
  • Seeing or hearing things other people do not see or hear.
  • Intense feelings of hopelessness, helplessness or sadness.
  • Thinking or talking about hurting yourself or others.

Care providers are available anytime, day or night. When you call 1-888-235-HOPE (4673), Partners’ Access to Care Call Center Staff will connect you to services by scheduling an appointment, directing you to a nearby clinic or by sending a crisis professional out to meet you.

Pregnant women who are using drugs and anyone injecting drugs receive priority scheduling. If this applies to you, you will receive the first open appointment.

Once you are connected to a service provider, they are your “first responder” and will give you contact information so you can reach them at any time in case of a crisis. Your provider works with you to develop a crisis plan that is unique to you. The plan outlines what you, your family and your friends are to do if a behavioral health crisis occurs in the future.

Behavioral and mental health service providers

Partners Behavioral Health Management

Local management entity/managed care organization that helps families get mental health, intellectual/developmental disabilities and substance use discorder services and support they need.


Daymark Recovery Services

Daymark Recovery Services provides an array of outpatient and psychiatric services for the treatment of mental illnesses, substance use disorders, or developmental disabilities. Services are tailored to individual needs and delivered using evidence-based approaches to increase effectiveness.


Atrium Health Behavioral Health

Atrium Health evaluates, diagnoses and treats adults aged 18 and older who are experiencing a mental illness. They provide a range of treatment options, therapeutic approaches and state-of-the-art medical interventions.


Cabarrus County mental health initiatives