Citizen Access Online Help

Accela Citizen Access Help

You can now manage your applications, permits and inspections on any device from any location you have internet access. Accela Citizen Access has a new look with easier navigation. The new version of Citizen Access is easily used on all your devices; desktops, laptops, tablets and phones.

Just go to http://citizenaccess.cabarruscounty.us from your device browser or do an internet search for Cabarrus Citizen Access to find the link.

  • Register for an ACA User Account
  • Authorize your ACA User Account to Create Building and Trade Permits and Schedule Inspections
  • View Electronic Document Review Training PowerPoint
  • Navigate the New Citizen Access
  • Learn how to View and Schedule Inspections in Citizen Access

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