Be prepared with all information before calling.
In some cases, TJ's Taxi or American Alternative may be used for trips. If this is not an acceptable option for you, inform the CCTS representative.
For a non-emergency transport, fill out the form and fax it to CCTS at 704-262-7039. If you need a non-emergency transport form, call 704-920-2246.
Call the CCTS Demand Response Call Center Monday through Friday, 8am to 5pm at 704-920-2246.
A CCTS representative will let you know if your trip has been successfully scheduled.