Cabarrus ranked third in 2018 national Digital Counties Survey
The Center for Digital Government (CDG) and the National Association of Counties (NACo) recently announced Cabarrus County as a winner of the 15th anniversary Digital Counties Survey. Cabarrus ranked third nationally and first in North Carolina among its population category, 150,000-249,999.
The survey, conducted by CDG in partnership with NACo, identifies the best technology
practices among U.S. counties, including initiatives that streamline delivery of government services, encourage open data, foster collaboration and shared services, enhance cybersecurity and contribute to disaster response and recovery efforts.
During the past year, Cabarrus County’s Information Technology Services (ITS) department
introduced several new initiatives that led to the achievement.
- Redesigned the County’s website
- Implemented automated forms
- Applied Enterprise Location Intelligence to programs (Tree inventory and maintenance and Fire Insurance Rating)
- Created an open data portal
- Built a financial transparency site
- Conducted employee cybersecurity awareness training and assessment
- Explored the use of Artificial Intelligence as a communications tool
- Collaborated on multijurisdictional planning and permitting
“Innovative counties are utilizing technology and data to better inform and protect themselves and their citizens, to save taxpayer money and to provide a better citizen experience,” said Teri Takai, CDG executive director. “The Center for Digital Government congratulates this year’s winners for all the efforts they are making to improve the lives of their residents and others.”
“Effective technology has proven to be a key tool for efficiency in many facets of county government,” said NACo Executive Director Matthew Chase. “We applaud this year’s Digital Counties Survey winners for showcasing the value of innovation and adaptation. Their embrace of cutting-edge approaches has benefited residents while ensuring good stewardship of taxpayer resources.”
Cabarrus previously ranked fifth in 2017, sixth in 2016, seventh in 2015, second in 2014, and eighth in both 2012 and 2013.