Cabarrus climbs to 5th in Digital Counties Survey ranking

​Cabarrus recognized for best technology practices among U.S. counties


July 24, 2017 – On July 20, the Center for Digital Government (CDG) and the National Association of Counties (NACo) announced the 2017 Digital Counties Survey winners. The annual survey recognizes leading examples of counties using technology to improve services and boost efficiencies.

Cabarrus improved its ranking, rising to 5th in its population category, 150,000-249,999. Cabarrus previously ranked 6th in 2016, 7th in 2015, 2nd in 2014, and 8th in both 2012 and 2013.

The survey, conducted by CDG and the Digital Communities program, in partnership with NACo, identifies best technology practices among U.S. counties.

“I am very excited that Cabarrus County placed in the top ten on the Digital Counties Survey again this year,” said Debbie Brannan, Cabarrus County Chief Information Officer. “In 2017, we added and expanded digital services for increased transparency, and improved public access to county services. Several of these accomplishments helped us move up in the national ranking.”

Cabarrus helped improve economic development timelines using online electronic plan submission, and integrated city and county planning and development processes. A new system gives library users the ability to participate in expanded leisure and learning digital services. Cabarrus also worked to make its information more open, searchable and accessible to taxpayers by improving its open data site, creating a new online public records request system, and developing a new citizen transparency site for the County’s budget, contracting and financial processing.

“Digital counties are leveraging technology to improve the ways they conduct business and engage with citizens in increasingly innovative and exciting ways,” said Todd Sander, executive director, CDG. “The Center for Digital Government congratulates this year’s winners for their work to reduce costs, encourage citizen engagement, increase efficiencies and proactively address citizen expectations.”

“As technology continues to grow in all facets of our lives, county governments are adapting and innovating,” said NACo Executive Director Matthew Chase. “The Digital Counties Survey spotlights how counties deploy technology to enhance services and benefit residents while being responsible stewards of taxpayer resources.”

For the complete list of winners, visit