Bringing children the support they are due

Cabarrus DHS collected more than $10.7 million in child support payments last year


Aug. 21, 2014 — At its August meeting, the Cabarrus County Board of Commissioners declared September Child Support Awareness Month. The declaration puts into words the actions of a department working to bring children the funds they are due for basic needs.

Between July 2013 and June 2014, the Cabarrus County Department of Human Services Child Support Division collected more than $10.7 million in child support payments. The amount exceeded FY13 collections by more than $274,000.

In Cabarrus County, nearly 89 percent of all open child support cases are under an order to pay financial support. Current support collection rates are at nearly 72 percent, with arrears collections (scheduled payments for past-due accounts) at nearly 74 percent.

The accomplishments place Cabarrus 14th amongst other counties in the state for total child support collection goals for the year.

In 2013, Cabarrus County was the only child support office statewide to meet and exceed all federal and state goals.

The state government establishes five incentive goals customized to the work of each county. The goals, based upon each county’s performance in the previous year, track the agency’s ability to establish support obligations and collect child support from non-custodial parents. The federal government tied county funding to the state-set performance goals and, as a result of its work, Cabarrus received incentive payments of more than $205,000 in FY14. 

For the second year in a row, the division also passed the nine self-assessment case management goals established by the federal government. These include strict timeframes, coding, and specific actions through each phase of processing—from case initiation, to enforcement, to modifications. They also managed to exceed federal incentive goals in paternity establishment, cases under order, current child support collection, and arrears and total collections.

“Each year, the state government sets goals based on the county’s accomplishments in the previous year,” said Angela Talley, child support supervisor for Cabarrus County Department of Human Services. “Last year, our initiatives placed us amongst the top collectors in the state and we continued to raise the bar and outperform ourselves this year.”

The Child Support Division works with the County’s legal representatives, Sheriff’s office and courts to establish obligations and collect support from non-custodial parents.

Child support is a requirement of any parent who does not live with their child or children (the non-custodial parent). They are required to financially support their children by providing monthly payments established under a court order. Most payments are withheld from paychecks.

For more information or assistance in collecting child support for your family, contact the Cabarrus County Department of Human Services at 704-920-1400.