Accela Citizen Access Help

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You can now manage your applications, permits and inspections on any device from any location you have internet access.

Accela Citizen Access has a new look with easier navigation. The new version of Citizen Access is easily used on all your devices; desktops, laptops, tablets and phones.

Just go to from your device browser or do an internet search for Cabarrus Citizen Access to find the link.

  • Read the Electronic Plan Review Submittal Guide
  • Register for an ACA User Account
  • Authorize your ACA user account to create building & trade permits and schedule inspections.
  • Watch Electronic Document Review Training Video
  • View Electronic Document Review Training PowerPoint
  • View​ the What's New In Accela Automation PowerPoint
  • Navigate the New Citizen Access

NEW - Try Accela Contractor Central APP

Download Contractor Central from the iTunes store or the Google Play store

Download this app to you tablet or phone for another option to interact and manage all your Accela permits and inspections. Android users must select North Dakota to find Cabarrus County. This is a known issue being addressed in the next release.