Cabarrus County has been selected as a one of the 2012 Digital Survey award winners.
Cabarrus County was selected, along with nine other counties from across the United States, whose population falls within 150,000-249,999 range.
This year’s survey focused on the outcomes and good practices that resulted in the wake of a fiscal crisis. Results found a trend of new innovating practices that allow counties to become more efficient and effective with cost-reducing strategies. The survey is scored off of how the use of technology aligns with county initiatives; improves service, shares information with various agencies, and the ability for disaster recovery.
Cabarrus County was recognized for their efforts for meeting the high standards set. They found solutions that resulted in the implementation of cost saving solutions, better allocation of time, more citizen accessibility, meeting the county’s sustainability initiative and an overall improvement of county services.
A few of the many results that Cabarrus County accomplished was an interactive government website that provides information immediately as well as increased citizen engagement through social media and mobile services. They created a County three E-9-1-1 Public Safety Answering Point centers, which consolidated and improved services through a shared infrastructure that allows quicker response time. Another time saving initiative was the implementation of a video visitation system that increased security in the jails and avoided transporting prisoners’ for first appearances in the courthouse through the use of video conferencing. Also, a recovery site for all county operations was created for back-up, if one of the data centers should ever fail.
The Digital Counties Survey is conducted in partnership with the National Association of Counties (NACo). Cabarrus County, along with the other winners, will be honored at a reception during NACo’s annual conference, featured on www.govtech.com, in Government Technology magazine and thought leadership white papers.