The Adult and Aging Services Division has social workers who have information not only about Department of Human Services provided services but also services provided by other agencies.
The Information and Assistance Program (I & A) is simply the GATEWAY to resources and support. When you call into Information and Assistance, you are well on your way to accessing resources, services and programs available to Cabarrus County residents who are age 60+.
Think of us as navigators who help you ask the right questions and choose the right path. Our professional, highly trained staff makes it easier for seniors, family members, and their caregivers to get the support they need.
The social workers are available to answer phone calls or see individuals about the following services:
- Receive reports of abuse, neglect and/or exploitation of disabled adults
- Receive complaints regarding Adult Care Homes
- Take referrals for Adult Day Care/Health Services, Placement Services, Case Management Services, Community Alternatives Program for Disabled Adults, Guardianship, In-Home Aide Services, Transportation Services, Independent Living Service for Blind and Visually Handicapped and Special Assistance In-Home Program.
- Refer person(s) to outside community agencies when appropriate
The Adult and Aging Services Division also provides a wide range of services to older or disabled adults as well as some services to families with children. Designed to promote self-sufficiency, protection, and independent living at home, these services range from employment services for those needing employment to support their families to in-home services that are designed to enable elderly or disabled adults to remain safely in their own homes for as long as possible.
Need Information and Assistance? We are just a phone call away!
Call 704-920-1400, Option 7, Option 2
For more information about services for older adults, visit www.ncdhhs.gov.